TERMS AND CONDITIONS

General terms and conditions of the website and online store

This document contains the terms and conditions that apply to all orders placed at tinycottons.com. By placing your order, you agree with us and accept the terms and conditions.

Please read it carefully and if you have any questions or suggestions, you can always contact us through our contact form, we will be happy to help you.

Tinycottons reserves the right to revise and modify the Terms and Conditions at any time.

Company information

TINYCOTTONS S.L

CIF: B66041583

VAT: ESB66041583

Vía Augusta 25,

08006 Barcelona. Spain

Trademark and Intellectual Property

Tinycottons is the owner of the tinycottons.com website and its contents, including documentations, images, characters, designs, music, software, codes and formatting scripts. The materials included in the website are protected by intellectual property. Reproduction, modification, republication and/or redistribution to third parties for commercial purposes are strictly prohibited without the express written consent of Tinycottons.

Tinycottons does not allow the use of the contents of the website or the trademark for any other reason, apart from those mentioned above.

Spanish legislation will apply to any action taken on our website, as well as any purchase made in this regard. The resolution of any disagreement is subject to the Spanish courts in Barcelona.

Placing an order

To place your order, select the products and the quantities you want to buy and add them to the basket. You can review it before completing your order.

To complete your order, you must follow the online purchase procedure and accept the payment, by clicking on the option to confirm your card details. After this step, you will receive an email confirming the acceptance of the order.

Tinycottons S.L. will supply the products subject to availability.

If the products are available, you will receive an automatic email with information about all the steps in the preparation of your order.

Consequently, if it is impossible to supply the products included in the order for any reason, Tinycottons will proceed to refund the amount you have paid for the unavailable product.

Guarantee of our products

All products supplied by Tinycottons S.L. have the guarantee required by the current legislation on the subject of consumers and users. In order for this guarantee to be effective, it is vital to keep the document or support document for the purchase provided by tinycottons S.L..

Users are aware that the images of the products offered on our website are for illustration purposes only and created as a guide, so there may be differences from the original.

The descriptions and illustrations of the articles provided on the website www.tinycottons.com are not of a contractual nature but merely informative.

In the event that an item has a fault or defect during the warranty period of 14 working days from receipt of the package, please let us know immediately by writing through the contact form so that we can manage the incident as soon as possible.

Returns

You have 14 days to return the products you have purchased from the day of receipt of the package. We cannot exchange the returned products for another size or item, for this reason, you have to place a new order if you want to buy another product or change the size.

Please note that no returns will be accepted for bath products, perfumes, last chance and outlet products.

TINYCOTTONS will not accept the return of any product that has been used, washed, without a label, damaged or is not in its original packaging.For this reason, we ask you to take care with the product until the return. We cannot accept exchanges or returns of swimwear items for hygienic reasons.

If, TINYCOTTONS has made a mistake regarding your order, we will assume the shipping costs. In this case, please contact us via our contact form as soon as possible.

TINYCOTTONS reserves the right to examine the products carefully before accepting any exchange or return. We will only refund products that are in the same condition as when shipped.

Please read our return portal before you make it.

Payment

We accept Visa, Mastercard, American Express, Paypal and many more thanks to Adyen's payment gateway.

Our bank's security system guarantees the confidentiality and authenticity of the cardholder and prevents unauthorized third parties from obtaining your data.

If an error occurs in the payment process with your credit card, you will immediately receive an email to inform you. In this case, the payment will not be processed and your order will be put on hold. You will need to contact the e-mail service to determine the action to be taken with respect to your order.

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